2 EPRA ANNUAL REPORT 2018 2018 marked a series of milestone anniversaries for the EPRA program across Canada. New Brunswick celebrated its second anniversary, while Newfoundland and Labrador marked its 5th year of operations. Nova Scotia celebrated its 10th anniversary. Across Canada, recycling of end- of-life electronics (EOLE) continues to increase as the public becomes more aware and engages with our messaging around the significance of safely and securely recycling, data privacy and diverting EOLE from landfill. This is great news for the Canadian economy and environment. On behalf of the EPRA Board, I would like to congratulate and thank our stewards, executive teams and staff, as well as Canadian consumers, for their continued success. From coast to coast, Canadians recycled a total of 977,280 metric tonnes through the network of EPRA drop-off locations and community collection events. Our online search rankings show that the Recycle My Electronics websites optimization strategy has proven to be successful. EPRA’s mobile-friendly websites and web- based applications are making it even easier for residents, regardless of where they live in the country, to find out what and where they can recycle through the Recycle My Electronics network of drop-off locations. The industry-wide trend towards “light-weighting” and “miniaturization” of electronic devices continued to gain momentum. The manufacturing shift to producing lighter, smaller, multi-functional devices is resulting in a reduced environmental footprint but is also contributing to a reduction in overall annual tonnage collection rates. EPRA continues to work closely with regulators to move away from a strictly weight-based system of measuring program performance. Success indicators such as accessibility and public awareness must be considered in overall performance metrics. The Recycle My Electronics communications strategy has set us up well for this, with our program awareness numbers reaching a nation-wide all-time high in 2018. I am proud of the hard work we have all contributed this year to continue delivering Canadians a successfully administered and efficiently run country-wide end-of-life electronics recycling program. 2018 marked my first full year as Chair and I look forward to continued success in the years to come. Jeff Van Damme Chair, Board of Directors Jeff Van Damme Message from the Chair, EPRA Board of Directors “On behalf of the EPRA Board, I would like to congratulate and thank our stewards, executive teams and staff as well as Canadian consumers for their continued success.”