13 EPRA ANNUAL REPORT 2017 EPRA-Québec End-of-Life Electronics Collected Collection Site Coverage and Convenience Public Awareness and Industry Participation Program Costs Collection Access Awareness Cost Operational Indicators Collection Accessibility and Convenience Indicators Measures related to the convenience of accessing the program to have regulated electronics recycled. Public Awareness and Industry Participation Indicators Measures related to the public’s awareness of the program, and the participation of obligated industry stewards in the program for environmental regulatory compliance. Financial Indicators 99% 960 1,713 77% $ 1,189 per tonne Total collection sites. % of the Quebec population within 45 minutes (rural) or 30 minutes (urban) of an EPRA-Québec Drop-off Point.1 Total manufacturers, retailers and other industry stewards registered with EPRA-Québec. Percentage of the population aware of the e-recycling program. Total program cost per tonne. This scorecard lists the harmonized Key Performance Indicators (KPI) which EPRA’s regulated, industry-led electronics stewardship programs operating in 2017 in Canada have committed to report on, as per “Research and Recommendations for Performance Measures For Regulated, Industry-Led, End-of-Life Electronics Recycling Programs in Canada” (Intergroup Consultants Ltd, April 2010). These measures reflect data which is presented in each program`s annual report and/or other public reporting. 1 Note: Does not take into account particular access restrictions relating to municipal boundaries. Measures related to the weight of regulated electronics collected by the program for reuse and recycling. Measures related to the costs of delivering the program, including collection, consolidation, transportation, audits, processing, administration, communications, management and professional fees. 20,213 tonnes 1,983 tonnes Tonnes collected for recycling. Tonnes collected for reuse. 22,196 2.7 tonnes kg/capita Total tonnes collected (recycling & reuse). Kilograms per capita collected (recycling & reuse).