12 EPRA ANNUAL REPORT 2017 2017 2016 Revenue: Environmental handling fees $ 16,447,765 $ 14,940,006 Interest 503,993 466,975 16,951,758 15,406,981 Expenses: Direct operations: Processing 10,903,777 10,434,468 Collection 2,321,285 1,721,721 Transportation, warehousing and storage 4,466,610 4,230,137 Quality assurance sampling and recycler audits 222,916 194,900 17,914,588 16,581,226 Other: Consumer awareness and communications 3,498,304 3,453,897 Administration 2,615,130 2,599,675 Government fees 11,654 (24,262) 6,125,088 6,029,310 24,039,676 22,610,536 Excess of expenses over revenue $ (7,087,918) $ (7,203,555) Year ended December 31, 2017, with comparative information for 2016 Schedule of Operations Quebec In 2017, we celebrated EPRA-Québec’s fifth anniversary. It is with great pride that we look back on our journey and our accomplishments since the program was launched in 2012. Now closing in on the 100,000-metric-tonne threshold of end-of-life electronics (EOLE) recovered in Québec, we are pleased to say that, despite the recognized effect of light-weighting, we increased volumes collected in 2017 by more than three per cent. Looking forward to next year, we expect to see a decrease in tonnage as devices become smaller and lighter, while the number of devices processed is set to increase. Year over year, we have endeavoured to make our program more accessible, and 2017 was no exception. With almost 1,000 authorized drop-off points, our collection network has the potential to support growth while exceeding regulatory requirements. Moreover, we participated in over 130 events across the province – totaling 689 collection days – in partnership with municipalities and other organizations. Each and every one was an opportunity to divert thousands of old electronics from landfills, in addition to raising public awareness about responsible EOLE recycling. In that regard, scientist Martin Carli, Ph.D., acting as our spokesperson, certainly contributed to the success of our 2017 ad campaign in both English and French. By adding his credibility to our messages, we were able to maintain EPRA-Québec’s excellent level of awareness among Quebecers. With the use of more informative content, EPRA-Québec we were able to explain the EOLE recycling process, and illustrate how important it is to the environment that we recover the valuable materials contained within old electronics. In doing so, we encouraged the public to participate in the program and highlighted the fact that “we need their old electronics today to build a better tomorrow!” From a financial point of view, EPRA-Québec incurred a deficit and, as planned, relied on its reserve to cover 2017 operating expenses. We are resolutely committed to offering the most efficient program possible. We plan to keep up the pace of initiatives to strengthen responsible recycling behaviour, and are confident that Quebecers will continue answering the call and participating in our collective efforts to protect our planet. Dominique Levesque Executive Director, Quebec